GET TO KNOW US.

Our story

In 1987, Jim Manzella, Vice President of Direct Marketing at HSBC Bank, leveraged his experience on the client side to start MarketSource Direct—a marketing agency in Buffalo, New York that provided strategic expertise and creative marketing solutions. Through the years, we grew in numbers and experience, adding talented professionals with specialized expertise in a full range of marketing media.

In 2004, MarketSource Direct became Manzella Marketing to reflect the broad range of services and expertise the agency provides. Building the firm with the addition of many experienced marketing professionals, Manzella Marketing has remained true to our direct response roots and our commitment to creating effective marketing campaigns and improving the ROI for every client. Today, Manzella Marketing is proud to be consistently listed as one of the top 7 advertising agencies in Buffalo by Buffalo’s Business First.

Our Team

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Jim Manzella

Jim began his marketing career in 1982 at HSBC where he rose to the ranks of VP, Direct Marketing. He then...
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Shandra Holt

Shandra joined Manzella Marketing in 1993 and has worked in the marketing and advertising fields for nearly four decades as...
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Scott Fierle

Scott, a Rochester Institute of Technology alumnus, joined Manzella Marketing in 2014 after working in digital marketing and branding with...
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Robert Crean

Bob joined the company in 2007 as the Account Services after having spent over eight years as First Vice President...
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Jenny Streams

Jenny joined Manzella Marketing in 2013 with over 10 years of marketing, advertising, production and printing experience. Managing projects from...
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Steve Ketterer

Steve is a graduate of The State University College of New York at Buffalo where he obtained a bachelor’s degree...
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Thomas Sharer

With over 3 decades in the design field, Tom has designed for everything from billboards, to banking conversion kits, to...
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Denise Miller

Denise joined Manzella as Office Manager in January 2017. She has worked in HR/accounting and office operations since 2003, serving...
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Caroline Moser

Caroline is a graduate of Kent State University, and returned to her hometown of Buffalo after spending her college years...
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Senior Copywriter & Content Strategist

Brooke McCarthy

Brooke is a graduate of St. Bonaventure University where she received her bachelor’s degree in journalism/mass communications and a master’s...
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David Rechin

David, a graduate of Buffalo State University where he received his bachelor’s degree in history with a concentration in secondary...
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Benjamin Brindise

Benjamin heads Manzella’s search engine marketing efforts. He is a graduate of Medaille College where he received his bachelor’s degree...
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Let’s work together

Now that you know the story of our success, it’s time to write the next chapter together. Our experts are ready to talk you through any questions you may have, or help you develop a marketing plan to achieve your goals.